Sources list for BUSINESS DOING WELL BY DOING GOOD TO EMPLOYEE ESSAY:

Fitz-Enz, 1997, It's Costly to Lose Good Employees, Workforce (August), 50.
Employee Loyalty

Waner, K. K. (1995). Business Communication Competencies Needed by Employees as Perceived by Business Faculty and Business Professionals. Business Communication Quarterly, 58(4), 51+. Retrieved June 29, 2005, from Questia database, http://www.questia.com.
Business Communication

Herzberg, F. (Jan 2003). One more time: How do you motivate employees? Harvard Business Review, 81(1). Retrieved November 6, 2004, from Business Source Premier database.
Herzberg's Two Factor Theory

Kickul, J. (2001). Promises Made, Promises Broken: An Exploration of Employee Attraction and Retention Practices in Small Business. Journal of Small Business Management, 39(4), 320.
High Employee Turnover

Nalbantain, Haig & Szostak, Anne. "How Fleet Bank Fought Employee Flight." Harvard Business Review 82(4) Apr 2004: p. 166-173. Business Source Premier database. EBSCOHost. University of Phoenix, Phoenix, AZ. May 7, 2005 <http://www.epnet.com>.
Case Study: "Beans of the World"

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