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Impact Of Tqm And Worker's Satisfaction

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... Finally, the study examined the impact of TQM on organizational performance. The researchers used five standards to appropriate level, which would allow for a wider safety margin. In a study conducted by Ahire and Golhar (1996), the impact of TQM in both small and large auto parts firms was found the Chinese firms utilize statistical quality control techniques to gauge the impact of TQM (Lee 2004). quality of the organization. New concepts of customer satisfaction and worker involvement have also been introduced in TQM. Worker empowerment is the mantra used in conjunction with many TQM implementations. Worker empowerment however, also requires worker training. ...



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Sources list for IMPACT OF TQM AND WORKER'S SATISFACTION:

Saltzstein, A. L., Saltzstein, G. H. & Ting, Y. (2001). Work-Family Balance and Job Satisfaction: The Impact of Family-Friendly Policies on Attitudes of Federal Government Employees. Public Administration Review, 61(4), 452.
Workers in Internal EAP Settings

Poulin, J. 1994. Job task and organizational predictors of social worker job satisfaction change: A panel study. Administration in Social Work, 18 (1), 21-38.
Job Burnout among Public Service Professionals

Saltzstein ,Alan L., Grace Hall Saltzstein, Yuan Ting. (2001) Work-Family Balance and Job Satisfaction: The Impact of Family-Friendly Policies on Attitudes of Federal Government Employees. Public Administration Review, 61 (4), 452.
Aging Work Force in America

Some Correlates of Job Satisfaction Among Social Workers. Journal of Applied Social Sciences. 1982 Fall; 7:1-17. ISSN: 0146-4310.
Job Burnout among Public Service Professionals

Marks, Mitchell L. (1986). "The Question of Quality Circles; Proponents Say they Increase Worker Productivity and Satisfaction" Psychology Today, Vol. 20, March.
Quality Circles

 

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